Shipping & Return

Cancellation Policy

  • An order will instantly be canceled if the billing information is inaccurate or incomplete.
  • If a customer doesn’t confirm his/her order within 48-hours of placement, the order will be marked as ‘discarded’.
  • An order can only be canceled within 3 hours of placing the order.

Exchange Policy

  • An item can only be exchanged in case of any defects with proof, within 2 days of delivery.
  • An item will only be exchanged with an intact duplicate that doesn’t contain the same defects as the former.
  • To exchange a purchased product, the customer will have to submit a request form with proof and details of the defected items and company will have full authority to decline the request depending upon the availability of the product.


  • For grocery items, orders booked till 9:15 pm will be accommodated on the same day and shipped to your doorstep within 45 Minutes. Orders will be catered 7 days a week (Monday- Sunday).
  • For Mega stores, Orders booked till 10:00 pm will be accommodated on the same day and shipped to your door step within 1-3 working days. Orders will be catered 6 days a week (Monday-Saturday)
  • 10% Advance payment applicable on All cash orders outside Lahore above PKR 20000
  • Our standard order processing time is 2-3 working days.
  • The price and delivery time (particularly for bikes) can vary due to market hike or stock unavailability.
  • Shipping is Free across Lahore on the order of PKR. 500 or above (T&C applies)
  • Bike orders are for self collect only. Bikes can be received from our store or our nearest warehouse from your location.